BJ 1115-320000-00 Control Head Assembly for Big Joe Electric Pallet Truck

Cross References

This control head assembly can also be found under the following part numbers: 

Product Specifications

The specifications of this control head assembly are mentioned below.

Features of this Product

• Fully assembled control handle, including grip, housing, and all internal electronics (potentiometer, switches, wiring). 

• Arrives as a one-piece unit, eliminating the need to rebuild individual components.

• Plug-and-play wiring.

• Mirrors the original Big Joe handle design, featuring comfortable grips and an intuitive control layout. 

• Includes the emergency reverse button (belly switch) on the handle end, which stops and reverses the truck when pressed. 

• All safety interlock switches (such as the dead-man brake when the handle is released or fully lowered/raised) are built in, just like the OEM part.

• The handle housing is made from high-impact molded plastic to resist cracking from collisions or drops.
  
  

Warranty Information

1-year limited manufacturer warranty. This warranty protects against any manufacturing defects in the handle’s materials or electronics for a period of one year from the date of purchase. 

Stock Availability

In stock and ready to ship. 

Our Return & Refund Policy

We have a 30-day return policy for hassle-free returns. If you need to return this item, it must be in new, unused condition with original packaging and proof of purchase. Contact us within 30 days of receipt to initiate a return. All details can be found on our Refund Policy page. 

Not Sure If This Tiller Head Fits Your Equipment?

If you’re unsure about compatibility or have questions about installation, we're here to help. Reach out to our knowledgeable support team – we’re available Monday through Friday, 9:00 a.m.–6:00 p.m. EST. 

You can contact us by calling 832-239-5393 or 1-800-210-8170, emailing info@palletjackson.com, or using our live chat feature on our website. 

Please provide your pallet truck’s model and serial number, and we’ll confirm if this is the correct control head assembly or direct you to the correct part.

Frequently Asked Questions

Q: What is included in this control head assembly?

A: This assembly is a complete control handle unit. It includes the plastic housing (in the original Big Joe yellow/black color scheme), the handle grips, all internal circuitry (throttle potentiometer, forward/reverse switch, lift, and lower push buttons), the emergency reverse “belly” button, and the wiring harness with connector. 

Q: Is this aftermarket control head as good as the original Big Joe part?

A: Yes, this aftermarket part is designed to meet the same specifications and quality standards as the OEM Big Joe control head. It is built with industrial-grade components for the switches and potentiometers, as well as durable materials for the housing. Many customers find no difference in performance or longevity. The benefit of the aftermarket version is a lower cost. A 1-year warranty and a 30-day easy return policy provide additional assurance.

Q: Do I need to program the control head assembly after installation?

A: No special programming is required – the control head is an electro-mechanical device (basically a set of switches and a throttle pot). The pallet jack’s central controller will recognize the inputs from the new handle just like the old one. Always ensure that the battery or power source is disconnected before performing the replacement to prevent short circuits.

Q: How does this control head connect electrically to the pallet jack?

A: On the Big Joe E30/EZ30, there is a multi-pin electrical connector inside the handle pivot or within the tiller arm that the control head plugs into. This control head assembly comes with the correct wiring harness and connector that matches Big Joe’s harness. The new unit’s plug will insert into that same socket. Once plugged in and the handle mounted, those circuits will complete, and your pallet jack’s control system will immediately be able to read the new inputs.

Q: Does this control head assembly include the tiller arm or any lower mechanical parts?

A: No, this is the upper handle section only. The tiller arm (the metal arm that connects to the jack’s chassis) and the pivot mechanism are not included.

Q: How long can I expect this new control head to last?

A: With normal use, you can expect a lifespan comparable to the original – typically many years of service. The exact duration depends on usage patterns (hours of use per day, environment, how often it might get bumped or dropped). The components inside are rated for high cycle counts – for example, industrial potentiometers and switches often are rated for hundreds of thousands of operations. We have customers who have been running these aftermarket control heads for years without issue. 

Q: My Big Joe pallet jack is an older model – will this still work?

A: No. This part is specifically intended for the E30 models. Big Joe has other models (E24, P33, etc.) with different control heads. Contact us with your model and serial number, and we’ll help you find the correct control head for your pallet jack.  

Frequently Bought Together

• BJ 1115-133000-40-KIT Load Wheel Kit for Big Joe E30 Electric Pallet Jack

• BJ 1115-230001-00 Motor Brush Set for Big Joe Electric Pallet Jack

• BJ 1115-130003-00 Load Wheel Bracket for Big Joe Electric Pallet Jack

For more parts, browse our Big Joe parts catalog on our website – we carry a full range of wheels, brakes, electrical components, and more to keep your Big Joe pallet truck running safely and efficiently.